Frequently Asked Questions
Frequently Asked Questions
Does Seckora have a remote access system to facilitate computer repairs?
Yes. Seckora Consulting can either install and keep a support connection active, or use a one-time download to assist you remotely. See our remote support section.
Will I be charged mileage for on-site repairs?
Yes. Our current rate is $1.00 per mile for on-site service. Labor rates may also apply for destinations over 50 miles away.
Why should I choose Seckora Consulting?
Seckora Consulting has served The Dalles and the Columbia Gorge area since 1999. We strive to serve our customers with the best possible service and turnaround times. We have the know-how to get your job done right the first time, on time.
Do you provide service to end users or businesses?
Both. Seckora Consulting works closely with many local businesses, as well as end users in their homes, for their IT needs.
Frequently Asked Hosting Questions
Does Seckora have a Control Panel or some other utility to manage my website?
Yes. Seckora hosting features an enhanced user interface that is fully integrated with cPanel. Our single-sign-on control panel gives you access to your hosting account features. Our hosting accounts feature cPanel, the industry-leading control panel, and provide a rich online environment from which you can manage your web hosting.
Can I add software to my account?
Yes. You have complete control over all aspects of your account, including the installation of software. If you install software not included in your hosting plan, we cannot guarantee its functionality and it will not be supported by our technical support staff. However, because we offer support for Perl, PHP, MySQL, and other programming languages, you have very few limitations when it comes to which software you can install. Seckora Hosting is also constantly adding software applications that can be installed automatically through the control panel at any time.
Can I monitor my disk space and bandwidth usage?
Yes. You may monitor disk space and bandwidth usage from within your cPanel control panel. If you need additional bandwidth for your account, you will need to upgrade to a larger plan. You can upgrade through your control panel, or contact us for assistance. The cost will depend upon the plan you select.
How do I transfer files to my website?
Files must be transferred to the web server via File Transfer Protocol (FTP) or your account’s web-based File Manager. We provide a web-based File Manager to make it easier to upload your files. Seckora Consulting can also provide this service for you; hourly service rates apply.
Can I use my account for commercial purposes?
Yes. You can use your account to build and run your business, including e-commerce. The web is an efficient, cost-effective way to make information available to a wide audience, and we encourage our clients to use it. The advanced hosting plan is the least expensive way to get everything you need to start selling online.
What is Seckora Consulting’s DNS information?
The following is Seckora Consulting’s DNS information. You can use this when registering a new domain name or modifying an existing domain name.
Primary Name Server: NS1.HAGADONETECHHOSTING.COM
Secondary Name Server: NS2.HAGADONETECHHOSTING.COM
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